Data protection

Privacy policy

We explain in plain language how account, event and guest data is handled.

Last updated: 25 September 2026

1. Information we collect

Account holders may provide name, email, language preference and secure session data. Events may contain title, date, team and guest details. Guests may provide access details and uploaded media.

  • Facebul does not store payment-card data; payment is completed on PayTR.
  • Passwords are never stored in plain text.
  • Only hashes of guest session tokens are retained.
  • If you use the contact form, we process your name, email address, optional phone number and event date together with your topic and message only to answer your request. The message is forwarded to our support team through our email infrastructure, and Cloudflare Turnstile verification is used to prevent abuse.

2. Why we use it

We use data to provide the service, verify access, apply gallery and team settings, finalise payment status, protect security and send required communication in the selected language.

3. Service providers

Hosting, object storage, email, payment, anti-abuse verification and—with consent—face-search providers may process limited data needed for their role.

4. Retention and deletion

Event media and related data remain for the plan term and disclosed erasure schedule. Legally required payment and invoice records may be retained separately. Expired or requested deletions use repeatable erasure processes.

5. Choices and rights

You can change account language, withdraw biometric consent and submit applicable access, correction, deletion or restriction requests to support.